Expertise, on demand.

Connect workers with remote experts through live video, AR annotation, AI assistance, and automatic knowledge capture—anywhere in the world.

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Every Expert. Everywhere.

Solve problems faster, reduce downtime, and scale your organization's expertise with live remote collaboration that turns every interaction into reusable operational knowledge.

Connect frontline workers with remote experts with AiR Sessions live video, AR collaboration, and real-time guidance to resolve issues faster and reduce downtime.

55% reduction in support costs

50% Faster issue resolution

Any device, seamless execution

Searchable knowledge from sessions

AiR Sessions Capabilities

Remote Collaboration

Connect workers and experts in real time.

Experts via high quality, live video

Share schematics, models, guidance

Secure connection

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Visual Guidance

See, explain, and solve faster.

Direct AR annotations

Live overlays visible to worker

Expert support in real time

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AI Assistance

Deliver the right guidance instantly.

AI recommendations in the moment

Across any device, location, language

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Session Capture

Automatically document every interaction.

Session recording

AI transcriptions

Asset linked to record & worker profile

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Knowledge Reuse

Turn every session into expertise.

AI summaries captured, reviewed

Stored in content library

Continuous learning

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Atheer enables our Technical Service Centre to support Volkswagen Group's innovative new vehicles with industry-leading customer service, reliability, and safety